Terraquip NZ Limited supplies accessories from JSW Parts Pty. Ltd. who warrant that its products are manufactured to S.A.E. – Society of Automotive Engineers – specifications for the particular product. 
Terraquip NZ Limited further warrants that all products sold hereunder are free from defects in material and workmanship.
Terraquip NZ Limited will, at its sole option, repair or replace any products supplied by it which are found to be defective in either materials or workmanship providing that Terraquip NZ Limited is actually notified in writing from Buyer of the alleged defect within ninety (90) days from the date of invoice. Any claim not made within this period shall conclusively be deemed waived by the Buyer. Repair or replacement is preconditioned on the examination of the goods by Terraquip NZ Limited and, if requested by Terraquip NZ Limited return of the goods to Terraquip NZ Limited.

No Products are to be returned to Terraquip NZ Limited without its written consent, according to procedures outlined in this manual, and the receipt by the buyer of specific shipping instructions. Terraquip NZ Limited shall not be liable for any expense incurred by Buyer in order to remedy any defect in its products. Terraquip NZ Limited shall not be liable for any consequential, special, indirect or contingent damage or expense arising directly or indirectly from any defect in its products or from use of any products. This warranty does not apply to (1) Goods bought for industrial, mining or agricultural use, (2) Goods bought for resupply or resale, (3) Goods no longer required by Buyer, (4) Goods incorrectly chosen by Buyer; or (5) Goods modified or altered by Buyer (including changing colour).

EXCEPT AS SET FORTH HEREIN, AND EXCEPT AS TO TITLE, IT IS EXPRESSLY AGREED (a) THAT THERE IS NO WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NOR OTHER WARRANTY EXPRESS, IMPLIED OR STATUTORY NOR ANY AFFIRMATION OF FACT, OR PROMISES BY TERRAQUIP NZ LIMITED. WITH REFERENCE TO THE GOODS WHICH EXTENDS BEYOND THE SPECIFICATIONS, AGREED UPON BY TERRAQUIP NZ LIMITED. AND THE BUYER AND (b) THAT THE BUYER IF ANY MUTUALLY ACKNOWLEDGES THAT IT IS PURCHASING THE GOODS SOLELY ON THE BASIS OF THE COMMITMENTS OF TERRAQUIP NZ LIMITED. EXPRESSLY SET FORTH HEREIN. NO PERSON IS AUTHORIZED TO CHANGE OR ADD TO ANY OF TERRAQUIP NZ LIMITED’S OBLIGATIONS UNDERTHIS WARRANTY IN NO EVENT SHALL TERRAQUIP NZ LIMITED. BE LIABLE FOR ANTICIPATED PROFITS OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Buyer agrees to indemnify and hold TERRAQUIP NZ LIMITED. harmless from and against any loss, injury or damage, to person or property, that extends beyond the warranties set forth above, whether the claims against TERRAQUIP NZ LIMITED. or the damages are incidental or consequential.

Accessories / Mining Accessories / Steel Tray (Excluding Winches and ROPS) – 1 Year Warranty.
Winches and ROPS – 3 Years Warranty.
Suspension (Excluding Shackles and Pins) 3 Year 60,000km Warranty
Shackles and Pins – 3 Year Warranty. Ironman 4×4 warrants the original buyer, only when purchased new via authorised Ironman 4×4 resellers and distributors, from date of sale.

Product is warranted against defects in material or workmanship that cause the product to perform below the specified limits set by Ironman 4×4, to the extent that Ironman 4×4 will repair or replace any parts which are found to be defective.
All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged.
Proof of original purchase must be presented upon request.

Products may require to be returned to Terraquip NZ Ltd for assessment or repair. Postage and removal costs involved are not the responsibility of Terraquip NZ Ltd, and may only be considered upon discretion by Terraquip NZ Ltd in the event of such claim being verified.
The warranty does NOT apply where, 1) acts of neglect or misuse are evident, 2) product has been modified, 3) vehicles which are modified or not the recommended vehicle of use, 4) used in racing or competition conditions without the prior consent of Terraquip NZ Ltd, 5) used beyond the expectations of the original vehicle manufacturer.

Before installation of any product, please ensure you have received the correct parts for your application.
Ordering of the correct parts is the responsibility of the buyer. Return of a product in an un-used condition will attract a 15% restock fee, where Terraquip NZ Limited is not at fault.

Return of used or soiled product,
1) outside warranty period,
2) without fault, will result in refusal of your claim and be returned at buyer`s expense.

Damage to products through fitment error is not covered under warranty.